UnitedHealthcare takes data security and privacy very seriously. The company is focused on protecting customer information and wants to help you keep consumer data safe. As part of that commitment, agents in all segments of UnitedHealthcare are required to participate in data security review and verification process.

What You Need to Know

Previously, agents were required to complete a data security attestation in the Ethics & Compliance certification module each year. This step will no longer be required. Now, all agents must complete online attestation through a UnitedHealthcare portal, which takes less than five minutes. Agents could also be randomly selected for an additional review and validation of your data security. Details will be provided should you be selected.

The request and directions to complete this process will be delivered via email, so make sure your email address is up to date. You can verify and if necessary update your email in Jarvis or contact the Producer Help Desk for assistance at phd@uhc.com.

Please respond in a timely manner once you receive your request to complete your review. Don’t worry if you don’t see an email in January. This will be an ongoing process, and all agents will receive it at different times throughout the year.

You are a valued member of UnitedHealthcare's distribution team, and this process helps confirm that your data security controls and encryption processes help minimize risk for member data. Learn more about the areas that will be addressed in the data security review.

Data security is important to all of us. Thank you for working with UnitedHealthcare to keep member data safe and secure. If you have any questions, feel free to give us a call at 888-622-9122. We're always happy to help!

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